Shipping policy
Shipping Policy
At Dulvano, we are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
- Europe: 5–12 business days
- United States: 5–12 business days
- Canada: 6–14 business days
- Australia & New Zealand: 6–14 business days
- Rest of the World: 7–18 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with your tracking number.
Tracking information may take 24–72 hours to become active.
Shipping Costs
Shipping costs are calculated at checkout.
We may occasionally offer free shipping promotions, which will be clearly displayed on our website.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at:
We'll gladly investigate the shipment with the carrier and help resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Dulvano is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.